Safety

Beyond the required safety standards

Our quest to provide great educational tours is underpinned by a stringent approach to health and safety.

As a full member of the School Travel Forum (STF) and an accredited Learning Outside the Classroom (LOtC) Quality Badge holder, Travelbound operates to the highest standards of care and responsibility.

We take our legal and moral obligation to look after the health and safety of everyone on our tours. Our Safety Management System covers policy, organisation, planning and setting standards, monitoring, and audit and review.

We are assessed annually by an independent authority appointed by the STF, and also undertake regular reviews of our health and safety procedures internally.

Travelbound assessments

  • Accommodation and transport – safety checklists are completed for all our accommodation and transport services, and all suppliers we work with meet or exceed the assessment requirements of the STF. These include the holding of valid licenses and insurance, and compliance with the requirements of the appropriate governing bodies, licensing authorities and regulatory bodies, plus our own safety assessments. See more on accommodation and transport.
  • Activities and excursions – all activities conform to STF guidelines, including the completion of relevant activity assessment paperwork. Travelbound also carries out audits of visits, attractions and excursion at regular intervals.

Pre-tour support

Before departure, we provide you with safety information outlining practical measures to be taken during the tour. For school group leaders who wish to make an advance visit to their chosen destination, for example in order to complete risk assessments, Travelbound will provide two nights’ bed and breakfast accommodation based on a twin room.

Emergency procedures

We maintain and regularly test our comprehensive Incident Management Plan. It covers all accident, incident and emergency situations, including access to trained staff through our 24-hour support phone line. Accident and incident reports are completed, reviewed and kept for all incident levels.

Financial security

We offer the highest level of financial protection, including public liability insurance up to £10,000,000 and are a member of the Federation of Tour Operators (FTO). All of our tours are fully bonded by ABTA and ATOL, protecting your group against unforeseen events. All travellers are required to hold adequate and valid travel insurance, which we can provide.

Child protection policy

Our policy has been established to protect those students we take on tour and those in the destinations where we operate. If you would like more information on how we can help you organise your next educational tour, please contact us.

Special educational needs and inclusion

Extending the opportunity for all young learners to experience wider learning opportunities outside the classroom is important. Whether your group requires additional adult places to provide appropriate support or supervision, or have other special requirements, we will work with Party Leaders to seek the best options without compromising on your desired learning outcomes. Please advise Travelbound of any special needs your group may have as soon as possible in the booking process.

Safety Management System (SMS)

You can learn more about our health and safety policy and procedures by viewing the Travelbound Safety Management System (SMS).