How we help
Our expert staff work hard to give you all the practical help and advice you need to make your trip a success.
At Travelbound, we understand that taking a study group away is a big responsibility, and we’ve fine-tuned our service over 30 years to make sure that we support group leaders every step of the way. From advice on how to complete your health and safety paperwork, financial protection to 24-hour phone support, promotional tools and the reasonable prices you need to bring your trip in on budget – we’ll do everything we can to make your tour a success. With more and more local education authorities and governing bodies refusing trips with companies that do not have the appropriate accreditations, you can rest assured that Travelbound ticks all the right boxes, so you can focus on making your upcoming tour one to remember.
Health and safety first
We operate to a PLC standard and our health and safety department is the best in the business. Auditing processes are used for all our accommodation, excursions and transport services. We are a full member of the School Travel Forum (STF), externally audited each year to demonstrate good practice and safety.
Help with health and safety paperwork
We’ll give you advice on how to complete your specific risk assessments and health and safety paperwork, including any required by your local authority or governing body. We can arrange inspection visits for schools and music group leaders in advance of your trip, covering the cost of two nights’ bed and breakfast accommodation, subject to availability.
Unrivalled financial security
Being part of the Travelopia group of companies, the world’s largest leisure travel group, means Travelbound can offer the highest level of financial protection. As well as being a member of the Federation of Tour Operators (FTO), all of our tours are fully bonded by ABTA and ATOL, protecting your group against unforeseen events.
Round-the-clock phone help
Travelbound groups have direct access to a 24-hour duty office, staffed by a team of professionals. Resources include full emergency procedures and protocol, access to senior management and other independent experts along with the most up-to-date information and computer links around the clock.
Our emergency number is 01273 265252.
We offer comprehensive travel insurance that includes £5,000,000 party leader liability insurance and is specifically designed for student trips matching most LEAs’ requirements.
Most Travelbound staff have travelled extensively, are fluent in more than one language and are experts in one or more subject fields. When booking a tour, you will be assigned a dedicated Tour Co-ordinator who is there to discuss, or answer, any questions you may have on the details of your trip.
Learning Outside the Classroom
We are proud to have been awarded full accreditation for the Learning Outside the Classroom (LOtC) Quality Badge scheme, demonstrating that we:
Help our teachers to plan the learning experience effectively
Provide accurate information about our tours
Provide activities, experience or resources which meet learner needs
Review your experience and act upon feedback
Have a safety management process in place to manage risk effectively
Promoting your tour
We provide the promotional tools you need to drum up support and registrations for your trip, including a range of downloadable posters, PowerPoint presentations and sample letters. We also offer tour clothing, including hoodies, caps and t-shirts, to help promote your trip.